Steps need to taken if QTP is unable to identify objects in the browser

--Make sure web addin is loaded

--Always make sure QTP and the test are open BEFORE the web browser.

--if the above are true, you may need to reinstall QTP. It could be corrupt.

--Run code in debug mode(i.e. using F10 and F11 to step over the code). If the problem is fixed, you have a sync issue.

-> Dose the Applications uses any AJAX Components?

If So You Need To Install WebExtensibility Add-In.

QTP 9.2 and below versions do not have any special support for this.

QTP 9.5 will come with this Add In.

You Can install it from imstallation DVD.