How to work with Bugzilla

a) Its defect Tracking system or bug tracking system. its used to keep track

of the outstanding defects in prod effectively

b) Rest of thebug tracking systems are chaege enormous cost. But bugzilla is

free, but its proved the enormous contribution.

c) Major Features

->Tracks bug and code changes communicate with team mated. and submit and

review batches
-> It manage the Quality assurance.Its help you hadle on successful project

and communicate effectively to team members
-> Search Exisiong Bug reports
-> Enter a new bug report
-> Summary reports and charts

Why we use Bugzilla?
->its reduce downtime and improve the productivity.
-> Raise customer satisfaction and communicate to others
-> help to reduce cost by

IT support accountability
Telephon support knwledge bais
keep unusual software issues

-> its help for organization, regardless for siz of the employee

-> Possible use can be treated as

system Administration 
Deployment management
check design and development problem tracking



We can made below operation by Bugzilla


-> Search Exisiong Bug reports
-> Enter a new bug report
-> Summary reports and charts




How to Enter new bug into Bugzilla

a) Select Product -> for which we have defect in for perticular product.

Before that we should create seperate for every product bu bugzilla.we have

the only one produt default.

b) Select components -> its display list of components for above selected

Product. we have select at what component we have the bugs. Also its display

the componant descirption

c) version -> its dsiplay version of the above selected componanet.

d) Severity level -> Critical, Major, Normal Minor, blocker etc

Set blocked - its critical means fix asap.

e) select the platform -> PC,Macintosh, other

e) OS - windows, linux etc

f) Priority ->     P1 from P5